I have a problem with a 2.5” Samsung HD, the hd led flashes with a cilce of 5 times and 10 times, no way to access it’s contents.

ME to customer care (email): hi i have a problem with an hd i get this flashes 5 times, 10 times;

Samsung (email): hi thanx for your question, please contact your seller or our replacement partner

ME (thinking): i need only to know what kind of problem is, if i can save the data or i can throw it away.

Samung replacemente partner (telephone call): we replace the hd, we don’t know anything about hd problems.

Me: this is how a BRAND SHOULDN’T WORK, noone knows how to aswer to this simple question……